Privacy Policy

1. Introduction

MaplRush ("we", "our", "us") is a gaming club located at 18 Rue Montmartre, 75001 Paris, France. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at mapplerush.com or interact with our services.

We are committed to protecting your privacy and complying with all applicable French and European Union data protection laws, including the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

2. Data Controller

The data controller responsible for your personal data is:

• Company Name: MaplRush SAS
• Address: 18 Rue Montmartre, 75001 Paris, France
• Email: supp@mapplerush.com
• Phone: +33 1 42 36 78 90

3. Information We Collect

3.1 Information You Provide Directly

• Name, email address, and phone number (submitted via contact form)
• Tournament registration details (team name, player names, game accounts)
• VIP room booking requests and preferences
• Communications with our support team

3.2 Information Collected Automatically

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent, and navigation patterns on mapplerush.com
• Referral source (how you arrived at our website)

3.3 Information from In-Person Visits

• CCTV footage (for security purposes, retained for 30 days)
• Member registration data (ID verification for prize claims)

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process tournament registrations and communicate event details
• Manage VIP room bookings and group events
• Send you information about upcoming tournaments and events (with your consent)
• Improve our website and services
• Comply with legal obligations and resolve disputes
• Protect the safety and security of our premises and visitors

5. Legal Basis for Processing

• Contract performance: Processing necessary to fulfill bookings and tournament registrations
• Legitimate interests: Website analytics, security monitoring, fraud prevention
• Consent: Marketing communications and non-essential cookies
• Legal obligation: Compliance with French and EU law

6. Data Sharing and Disclosure

We do not sell your personal data. We may share it with:

• Service providers (email delivery, analytics) bound by confidentiality agreements
• Legal and regulatory authorities when required by law
• Tournament organizers or streaming services (with your explicit consent)

7. Data Retention

We retain personal data only as long as necessary:

• Contact form submissions: 2 years from last contact
• Tournament records: 5 years (prize documentation)
• CCTV footage: 30 days maximum
• Website analytics data: 26 months

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: At any time for consent-based processing

To exercise any of these rights, contact us at supp@mapplerush.com. You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) at cnil.fr.

9. Cookies

We use cookies to improve your experience. For detailed information, please see our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational measures to protect your data, including SSL/TLS encryption, access controls, and regular security assessments.

11. International Transfers

Your data is processed within the European Economic Area (EEA). If any transfer outside the EEA is required, we ensure appropriate safeguards are in place in accordance with GDPR Chapter V.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

For any questions about this Privacy Policy or your personal data, contact us at:
supp@mapplerush.com
MaplRush SAS · 18 Rue Montmartre, 75001 Paris, France